At Fault Car Accident

At Fault and no damage to yours but damage to theirs

When you have a crash in New Zealand that causes damage to the other car but no damage to your own, and both parties are insured, the process generally involves the following steps:

Immediate Steps at the Scene:

  1. Ensure Safety: Check if anyone is injured. If there are injuries, call emergency services (111) immediately.

  2. Exchange Details: Exchange contact and insurance details with the other driver. This includes names, addresses, phone numbers, and insurance company details.

  3. Document the Scene: Take photos of the damage to the other car, the scene of the accident, and any relevant road conditions or signs. Note the date, time, and location of the accident.

  4. Report to the Police: If the accident involves injuries, significant property damage, or if there's a dispute about the circumstances, report it to the police.

Insurance Claims Process:

  1. Notify Your Insurer: Contact your insurance company as soon as possible to report the accident. Provide them with all the details of the accident and the other party's information.

  2. Lodge a Claim: Since there is damage to the other vehicle, you will need to lodge a claim with your insurance company. They will guide you through the process, which may involve filling out a claim form and providing any evidence or documentation from the scene.

  3. Assessment: Your insurer will assess the damage to the other vehicle. This may involve an inspection by an approved repairer or assessor.

  4. Repairs and Costs:

    • If you are at fault: Your insurance will cover the cost of repairs to the other vehicle (up to the limit of your policy). You will likely need to pay an excess (deductible) as specified in your policy.

    • If the other driver is at fault: Their insurance should cover the cost of repairs to their vehicle. You may need to provide your insurer with the other driver’s insurance details. Your insurer might recover costs from the at-fault driver’s insurer.

Considerations:

  • Excess: The excess is the amount you have to pay when you make a claim. Check your policy for the exact amount.

  • No Claims Bonus: Your no claims bonus (if applicable) may be affected if you are at fault. Some policies offer protection for the first claim, so check with your insurer.

  • Disputes: If there's a dispute about who is at fault, insurers will investigate and determine responsibility based on evidence and statements from both parties.

Additional Tips:

  • Stay Calm: Accidents can be stressful, but staying calm and collected will help you manage the situation more effectively.

  • Legal Advice: If there are injuries or significant damages, or if you're unsure about your rights and responsibilities, consider seeking legal advice.

By following these steps and working with your insurance company, the process should ensure that the other vehicle's damages are appropriately addressed and that you fulfill your responsibilities as the driver involved in the accident.

gray concrete wall inside building
gray concrete wall inside building
white and black abstract painting
white and black abstract painting

People and culture

Our people are what make us unique. Rather than outsourcing our construction engineers from questionable outsourcing establishments, we provide them with an environment that supports professional growth.

We are strong believers in giving our employees a voice. Our teams are put together with the help of our resident psychologist to ensure maximum productivity and engagement.

woman wearing black scoop-neck long-sleeved shirt
woman wearing black scoop-neck long-sleeved shirt
Esther Bryce

Founder / Interior designer

woman in black blazer with brown hair
woman in black blazer with brown hair
Lianne Wilson

Broker

man standing near white wall
man standing near white wall
Jaden Smith

Architect

woman smiling wearing denim jacket
woman smiling wearing denim jacket
Jessica Kim

Photographer