Code of Conduct

Approved Documentation and Advice Compliance with the FMA Code – Rata Insure Code of Conduct

At Rata Insure, we prioritize our clients’ best interests and adhere to the strict guidelines set forth by the Financial Markets Authority (FMA) Code of Professional Conduct for Financial Advice Services. Our commitment to compliance ensures that our clients receive accurate, transparent, and ethical financial advice. Here’s how our approved documentation and advice align with the FMA Code:

1. Clarity and Transparency:

• Our documentation is meticulously crafted to be clear, concise, and easily comprehensible to our clients.

• We provide transparent and comprehensive disclosure of our services, fees, and any potential conflicts of interest.

• Our advice is presented in a straightforward manner, ensuring clients have a full grasp of their options and the potential outcomes.
  
  

2. Suitability and Client-Centric Focus:

• Our advice is tailored to each client’s unique financial circumstances, aspirations, and goals.

• Thorough fact-finding processes ensure that our recommendations are suitable and aligned with the client’s individual needs.
  
  

3. Objectivity and Conflict Avoidance:

• We have established a rigorous process for identifying, managing, and transparently disclosing any conflicts of interest that may arise.

• Our documentation and advice remain free from any undue influence, with our clients’ best interests always at the forefront.
  
  

4. Competence and Professionalism:

• Our advisors possess a high level of competence, knowledge, and expertise to deliver top-tier financial advice.

• Continuous professional development and training ensure that our advisors stay informed about industry developments and regulatory changes.
  
  

5. Fair Treatment of Clients:

• Our commitment to treating clients fairly is evident in our documentation, which empowers clients to make informed decisions with confidence.

• We prioritize clients’ well-being and ensure that their interests are paramount in all advice provided.
  
  

6. Confidentiality and Privacy:

• We uphold the strictest standards of confidentiality and privacy, safeguarding our clients’ sensitive information according to the highest industry practices.
  
  

7. Complaints and Dispute Resolution:

• Our approved documentation includes transparent information on how clients can voice their complaints and access dispute resolution mechanisms, as stipulated by the FMA.
  
  

By embedding these principles into our documentation and advice processes, Rata Insure stands firm in our commitment to offering financial advice that not only complies with the FMA Code but also exceeds client expectations. Our dedication to ethical conduct and regulatory compliance remains unwavering, ensuring that our clients receive advice that is in their best interest and upholds the highest industry standards.